Blinko Local app: the Engage tab

The Engage tab is the home of everything you do to reach customers. The screen shows your currently active engagements, and the [+] button at the top right activates more. The app supports four fundamental ways to engage:

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  Blinko automations — repeatable workflows that run themselves, freeing up more of your time
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  Campaigns — offers, rewards, and challenges your customers engage with
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  Broadcast — send an update to all your customers at once
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  In-person Offer — give an instant coupon or offer to a customer standing in front of you

Activating an automation: tap [+] and select automations. The app lists the automations your business is eligible for — select one to activate it, or view the ones already active by default (see "Automations: how Blinko workflows run").

Activating a campaign: tap [+] and select campaigns. The list is organized by category — Loyalty & Rewards, Offers & Coupons, Content & Event, and Referral Program. Pick the one you want, and Blinko Copilot automatically configures it for you: review the setup, edit anything you like, and activate. Not sure which campaign fits your goal? Start from the challenge: see "How to increase repeat visits", "How to reactivate dormant customers", or "How to drive business growth through your customers".

Sending a broadcast: tap [+] and select "Send an update to customers". A composer opens for a rich message with images and text; optionally attach a coupon or an automation call-to-action, then send it to all your customers (see "Drops: broadcast messages to your followers").

Giving an instant in-person offer: tap [+] and select "Give an instant in-person offer". A QR code reader opens — scan the customer's QR code and beam any offer or discount to them instantly, right at the counter (see "In-Person Offers: reward customers at the counter").